NHTSA Complaint #11418595 — 2020 GMC SIERRA 3500 SERVICE BRAKES

Complaint Details

ODI Number	11418595
Vehicle	2020 GMC SIERRA 3500
Component	SERVICE BRAKES
Date of Incident	May 1, 2020
Date Filed	May 26, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The computer lite up the dash and reduced power, plus took the trailer brakes off line. This happened while loaded. To reset the system you have to pull over and turn the vehicle off. This happens 2-3 times per day. This was a problem at 600 miles. The transmission shifted from 10 gear to 5th gear while driving 75 miles per hour. The truck had 75,000 miles on it . Had to send another truck out to pick up the load in Santa Rosa New Mexico. The dealer Glenn Polk in Sanger has been working on for the last 4 months There is never a warning until the lights come on with a system failure.

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