NHTSA Complaint #11418549 — 2016 TESLA MODEL S

Update to complaint # 11418220 May 22nd 2021: I stopped the vehicle to make a turn. The steering wheel locked up and was not able to drive the car. I contacted Tesla, I was instructed to reset the computer. However this did not resolve the steering issue. I was then instructed to completely do a power shut down using the LCD control panel. This resolved the issue. It took several minutes to regain control of the steering and I was able to drive to a safe location. I am very concerned about the loss of steering and the vehicle requiring computer reset and power shut down before being able to safely drive the vehicle. I am also concerned that this issue may arise while the vehicle is in motion. May 25, 2021 Tesla service department informed me that they were not able to find any issues with steering. I insisted that they look at the vehicle logs to identify the root cause. After further investiagation they informed me that they have located a "loose wire". I am concerned that "loose wire" may be indicative of a larger safety issue.