NHTSA Complaint #11418407 — 2017 KIA SORENTO

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
Fire 1 Injury

Complaint Details

ODI Number 11418407
Vehicle 2017 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 1
Deaths 0
Vehicle Towed No
State NC

Consumer Description

On May 18,2021 my Kia Sorento SXL AWD V6 caught on fire for unknown reason. I was driving with windows open sunroof open and cruise set. Not a single warning light or any weird sounds at all. A car pulled up yelling at me that my car was on fire to pull over off the interstate. I saw nor smelled any smoke anywhere but then I saw a cop had someone pulled over so I figured it would be safe since I was an alone female and it was car of males yelling at me to pull over. As soon as I got out and walked to the front of the car there was still no smoke but flames and what I assumed was plastic dripping from the entire underneath. At this time flames shot out from all around the hood and up the windshield as it instantly shattered. As I ran for my life as stuff kept exploding the state trooper had already called for help so fire department arrived in less then 3 min but my car was gone in less than 45 seconds after I stepped out. I am mentally and physically hurt but luckily only a burn the size of a quarter on my wrist but due to shock while watching my car burn and explode my legs gave out and I sat down hard so 5 days after the fire my legs have recovered from running up an incline for my life but my back pain has only increased. But insurance only covers injuries from the car so running from exploding cars and getting injured is not their problem. Just like Kia allowing all of us Sorento owners to drive our family and loved ones around on a bomb waiting to blow at any moment isn’t their problem either. I have now seen at least 8 2017 Sorento sxl unexplained fire complaints all ending in total loss while only looking on this site and one other site. I have pictures and videos of the fire and how close I was to being in the car as u can see my hoodie laying in front of the car on fire too. Fire started on passenger side of motor just like the defect they supposedly fixed in 2014. If anyone else especially the grandchildren that can’t get themselves out of would have died

Related Complaints for the 2017 KIA SORENTO

Other ENGINE Complaints

#11719501 I was driving everithing was normal but suddenly the light of the Engine was on and the car lost power and the engine...
#11717526 oil light in past week would come on for short time then go out, i brought to kia cape coral, fl. see video attached ...
#11716788 Going down the interstate on 2/7/26, 56 miles from home and my Kia lost power, no lights or warning, loud bang from t...
#11716474 To Whom It May Concern, I am the owner of a 2017 Kia Sorento and have recently experienced excessive oil consumption ...
#11714875 This uses oil. It takes 16 ounces or more every 400 miles.

Recent Complaints for the 2017 KIA SORENTO

#11719501 ELECTRICAL SYSTEM I was driving everithing was normal but suddenly the light of the Engine was on and the car lost power and the engine...
#11719501 FUEL/PROPULSION SYSTEM I was driving everithing was normal but suddenly the light of the Engine was on and the car lost power and the engine...
#11715110 ENGINE AND ENGINE COOLING The contact owns a 2017 Kia Sorento. The contact stated that while driving at 35 MPH, the low engine oil pressure war...
#11712178 ENGINE AND ENGINE COOLING The contact owns a 2017 Kia Sorento. The contact stated that while coasting to a stop light, the check engine and tra...
#11710807 UNKNOWN OR OTHER I am writing to formally express my concern regarding the paint on my 2017 Kia, which has begun peeling and coming of...
Check any vehicle history by VIN - Free vehicle history report