NHTSA Complaint #11418307 — 2008 TOYOTA CAMRY

my vehicle dashpad has suddenly begun to slowly melt and has become very sticky and shinny, the shininess causes a constant glare on the windshield, making it difficult and dangerous to drive especially during daylight hrs. I learned that there was a recall for this issues and contacted Toyota on 5/24/2021, and was told the recall for this issue expired in 2017, and there is nothing they will do for it now. I like to express that i purchased my vehicle in April of 2016, and was never notified of the recall, Toyota never sent me a letter informing me of the issue and i have taken my vehicle several time to the Dealer for other repair/maintenance prior to 2017 and was not informed of the recall by by them during that time. My case # with Toyota is 210524000564. i have searched the internet and also found that is a concerned issued with many other Toyota car owners. My vehicle is a 2008 Toyota Camry Hybrid.