NHTSA Complaint #11418220 — 2016 TESLA MODEL S

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11418220
Vehicle	2016 TESLA MODEL S
Component	STEERING
Date of Incident	May 22, 2021
Date Filed	May 23, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I stopped the vehicle to make a turn. The steering wheel locked up and was not able to drive the car. I contacted Tesla, I was instructed to reset the computer. However this did not resolve the steering issue. I was then instructed to completely do a power shut down using the LCD control panel. This resolved the issue. It took several minutes to regain control of the steering and I was able to drive to a safe location. I am very concerned about the loss of steering and the vehicle requiring computer reset and power shut down before being able to safely drive the vehicle. I am also concerned that this issue may arise while the vehicle is in motion.

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