NHTSA Complaint #11418060 — 2016 MERCEDES-BENZ C450

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11418060
Vehicle	2016 MERCEDES-BENZ C450
Component	UNKNOWN OR OTHER
Date of Incident	May 4, 2021
Date Filed	May 21, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Panoramic sunroof exploded spontaneously while driving. There was no previous warning. Glass shattered onto driver and passenger. The loud sound and glass shattering onto us could have caused self injury or accident to occur. Auto insurance was notified at time of incident. Vehicle was taken to Mercedes benz dealership for repair.

Related Complaints for the 2016 MERCEDES-BENZ C450

Other UNKNOWN OR OTHER Complaints

#11465794 — May 23, 2022 — When I go to put my car in reverse, or drive the gear control is malfunctioning and I’m afraid this can be deadly or ...

#11434980 — September 30, 2021 — The part attaching the sunroof to the rails comes off and could cause the sunroof to come detached.

#11418014 — May 21, 2021 — The panoramic sunroof does not properly seal to car, allowing the glass to detach and fall from the vehicle during op...

#10873656 — June 10, 2016 — SINCE THE PURCHASE OF OUR 2016 MERCEDES IN DECEMBER OF 2015, WE HAVE BEEN EXPERIENCING THE WARNING DISPLAY OF THE TIR...

Recent Complaints for the 2016 MERCEDES-BENZ C450

#11653994 — VISIBILITY:SUN/MOON ROOF ASSEMBLY — April 10, 2025 — Just purchased this vehicle in Utah, was driving from Utah to Idaho on the interstate at 80mph when all of a sudden m...

#11572718 — ELECTRICAL SYSTEM — February 19, 2024 — The sunroof locked open during a road trip. I am mechanically inclined, so adding lubricant and driving through a low...

#11508425 — STRUCTURE:BODY — February 21, 2023 — Panoramic sunroof pillars/rails detaching while operating vehicle. The front roof panel located between the windshiel...

#11465794 — ELECTRICAL SYSTEM — May 23, 2022 — When I go to put my car in reverse, or drive the gear control is malfunctioning and I’m afraid this can be deadly or ...

#11465794 — STEERING — May 23, 2022 — When I go to put my car in reverse, or drive the gear control is malfunctioning and I’m afraid this can be deadly or ...