NHTSA Complaint #11418015 — 2016 VOLKSWAGEN JETTA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11418015
Vehicle	2016 VOLKSWAGEN JETTA
Component	ELECTRICAL SYSTEM
Date of Incident	March 1, 2020
Date Filed	May 21, 2021
Mileage	36,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2016 Volkswagen Jetta. The contact stated while starting the vehicle, there was an abnormal chemical odor entering the cabin of the vehicle. There was no warning light illuminated. The contact took the vehicle to the local dealer however, failure was undetermined. The contact was informed that the air conditioning assembly needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 36,000.

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