NHTSA Complaint #11417727 — 2017 AUDI Q7

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11417727
Vehicle	2017 AUDI Q7
Component	ELECTRICAL SYSTEM
Date of Incident	May 16, 2021
Date Filed	May 19, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Car doors lock and will not unlock when key is inside or outside the vehicle. This has occurred two times. Once when one key fob was inside the car and the other outside and a second time, while only one key fob was outside the vehicle but the vehicle was running. Subsequently, my infant toddlers we locked in the car with no way to unlock the vehicle. It was 80+ degrees. This is a very serious safety issue that should never occur.

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