NHTSA Complaint #11417688 — 2020 SUBARU ASCENT

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11417688
Vehicle	2020 SUBARU ASCENT
Component	VISIBILITY/WIPER
Date of Incident	May 18, 2021
Date Filed	May 18, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

Several months ago a very small chip appeared in our windshield. We do not remember getting hit by anything. Within a couple of days the chip cracked almost half the length of the windshield. We paid over $1000.00 to have windshield replaced. Less than two months later we again saw a small chip in the windshield. My husband tried to fix it before it cracked and while fixing it the chip cracked almost half the length of the windshield. We will now have to pay to fix another windshield due to spontaneous chips that we were not aware of.

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Other VISIBILITY/WIPER Complaints

#11500139 — January 4, 2023 — On Tuesday, January 3, I had a THIRD chip in my windshield. This just happened yesterday, so I have not had it evalu...

#11497335 — December 13, 2022 — Front windshield has cracked for a second time. The initial windshield purchased with the vehicle cracked, and was r...

#11490861 — October 25, 2022 — We've had this car for a little over 2 years and have had 3 cracked windshields, seems like anything that hits it cau...

#11488678 — October 10, 2022 — While parked, I adjusted the rear view mirror to my driving position. I heard a cracking noise and saw a crack go abo...

#11456564 — March 14, 2022 — My windshield cracked for no reason. There is no point of impact. The vehicle is just over 2 years old and has been d...

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