NHTSA Complaint #11417642 — 2019 RAM 1500
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11417642 |
| Vehicle | 2019 RAM 1500 |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NV |
Consumer Description
Water is leaking into the cab of the truck from the back window. Took the vehicle to dodge and they stated it was an issue with the window and seal and it shouldn't have failed like this. Declined warranty because it isn't covered past 12k miles. Customer service via phone call on 5-17-21 stated windows are similar to brakes and windshield wipers as they wear out and that makes it not a manufacturers issues. The water damage is severe and causes a moldy smell and could comprise the live wires in the third brake light. There was no warnings and there isn't anything caused by the user. This seems to be a known problem that others have reported to the nhtsa and on message boards monitored by Dodge Inc. Seat belts by the water damage had to replaced as they were locking up randomly causing child restraint to get too tight.
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