NHTSA Complaint #11417623 — 2010 HYUNDAI ELANTRA

In February of 2021, I took my Hyundai in for several recall services, including 15V100000. || In the following months, my car began to lose power steering capabilities either on ignition or while driving. Losing power steering while driving was extremely dangerous and the risk of an accident was obvious, requiring me to pull off of the road or take an exit several times. The power steering eventually failed entirely on 5/5/2021. || At this point, I ran diagnostic scan that returned the code C1604, with a definition of "ECU Hardware Error". || I scheduled an appointment with the same dealership that did the recall service and they determined that the issue was that the "power steering has [an] internal failure." This leads me to believe that they are referring to the electric power steering torque sensor, a key component identified in the 15V100000 recall. However, they were unwilling to cover the cost of repair ($2,990 + tax) because I had already completed the recall service. || Investigating online forums (https://www.carproblemzoo.com/hyundai/elantra/2010/steering-problems.php) showed me that there are a considerable number of people having the exact same, often life-threating, issue and are also being told by Hyundai that there is no coverage because they had the recall service completed. This is asinine as the issue only occurred for me after their recall service was completed, meaning the service either doesn't avoid or doesn't resolve the issue that lead to the 15V100000 recall in the first place. || As far as I can understand, the torque sensor was faulty as a result of Hyundai's manufacturing and the 15V100000 recall did not provide a solution to the problem. It was a false prescription and, in my opinion, the real issue would cost Hyundai too much money to fix so they are attempting pull their life-endangering vehicles off of the road by unfairly gouging their own customers.