NHTSA Complaint #11417445 — 2017 MAZDA MAZDA6

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11417445
Vehicle 2017 MAZDA MAZDA6
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

My Mazda 6 control screen, that displays and is used to control entertainment, car settings (lights, brakes, warnings, etc.), GPS, and various safety and control applications failed and was unusable. My car, like so many reported on social media, was just out of warranty. I was forced to pay $1,254 to replace this CMU at my dealership. This defective unit, and it's associated computer, is a known failure by Mazda. In fact, it is so known that a recall and an extended warranty period for subject owners was made for the Mazda 3 line of cars. This defect is also very, very well known and reported by many Mazda 6 owners with no coverage against the defect by Mazda and no recall or extended warranty period. Mazda 3 owners were treated fairly; Mazda 6 owners that suffer from the same defective units are not. It is a very, very expensive and very, very common defect acknowleged by Mazda Corporation that we should not have to pay to repair.

Related Complaints for the 2017 MAZDA MAZDA6

Other UNKNOWN OR OTHER Complaints

#11651544 My sunroof exploded while I was driving on the 405 S freeway. It can be inspected at any time as I haven’t had it rep...
#11633549 Infotainment system randomly clicks and selects items on the screen while driving.
#11604619 From the information I have gathered, this is a common issue affecting many Mazdas ranging from 2014 to 2018. The iss...
#11595855 The infotainment system randomly changes screens, places calls, alters routes while vehicle is in use. It makes for a...
#11593346 My display infotainment system is acting weird and when I am driving all of a sudden it auto touches and changing bri...

Recent Complaints for the 2017 MAZDA MAZDA6

#11718687 ELECTRICAL SYSTEM Ghost touch concern on infotainment touchscreen, similar/same as SSPB6 which was issued for earlier Mazda3 models and...
#11709957 Carry Handle, Shell, Base The car seat involved is a Nuna RAVA convertible car seat that was sent to the manufacturer solely due to a safety re...
#11709957 Insert, Padding The car seat involved is a Nuna RAVA convertible car seat that was sent to the manufacturer solely due to a safety re...
#11709957 Other/I am not sure The car seat involved is a Nuna RAVA convertible car seat that was sent to the manufacturer solely due to a safety re...
#11701744 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING On a clear lane with the forward car 5 car lengths away with traffic flowing, the Automatic Emergency Braking (AEB) a...
Check any vehicle history by VIN - Free vehicle history report