NHTSA Complaint #11417445 — 2017 MAZDA MAZDA6
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11417445 |
| Vehicle | 2017 MAZDA MAZDA6 |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
My Mazda 6 control screen, that displays and is used to control entertainment, car settings (lights, brakes, warnings, etc.), GPS, and various safety and control applications failed and was unusable. My car, like so many reported on social media, was just out of warranty. I was forced to pay $1,254 to replace this CMU at my dealership. This defective unit, and it's associated computer, is a known failure by Mazda. In fact, it is so known that a recall and an extended warranty period for subject owners was made for the Mazda 3 line of cars. This defect is also very, very well known and reported by many Mazda 6 owners with no coverage against the defect by Mazda and no recall or extended warranty period. Mazda 3 owners were treated fairly; Mazda 6 owners that suffer from the same defective units are not. It is a very, very expensive and very, very common defect acknowleged by Mazda Corporation that we should not have to pay to repair.
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