NHTSA Complaint #11417413 — 2015 HONDA ACCORD

When driving our 2015 Honda Accord, without warning or message, the steering of the car just stopped and our safety was put at risk. The wheel was unresponsive, rendering the car not steerable. It was like the old no power steering days when your tried to turn the steering wheel while in a parked position - not responsive. We couldn't drive the car and had it towed. This happened while driving! The dealer wrote it up as "The power setting light is on" which was not indicative of the loss of steering while the car was being driven. Since the car was towed to the dealership, we did not see the service write-up until a week later. They said the "these things can just happen when electronics are involved" The replaced the Electric Power Steering Rack and Pinion which was over $2,000.00