NHTSA Complaint #11416550 — 2018 GMC SIERRA 1500

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11416550
Vehicle	2018 GMC SIERRA 1500
Component	STRUCTURE:BODY
Date of Incident	May 11, 2021
Date Filed	May 14, 2021
Mileage	34,960 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

I LEFT HOME TO GO TO THE STORE. WHILE DRIVING ON THE HIGHWAY MY SUNROOF EXPLODED. THERE WERE NO CARS OR TRUCK IN FRONT OF ME OR PASSING ME. NOTHING HIT MY TRUCK. IT SOUNDED LIKE A SHOTGUN GOING OFF INSIDE THE TRUCK. THE SUNROOF EXPLODED SENDING GLASS EVERYWHERE. I WAS DRIVING ON A 5 LANE HIGHWAY, IT WAS RAINING, BUT NOT A BAD STORM. THE ROAD WAS STRAIGHT AND IN GOOD CONDITION. IT HAPPENED SO FAST I DID NOT KNOW WHAT WAS GOING ON. I PULLED INTO A GAS STATION TO CHECK MY TRUCK. I FOUND GLASS ALL IN THE BED OF THE TRUCK AND MOST OF THE SUNROOF GONE. I HAVE TAKEN IT TO THE DEALER AS THE TRUCK IS UNDER WARRANTY. I WAS TOLD THE WARRANTY DOES NOT COVER DAMAGE AND SO FAR NO ANSWER IT THEY WILL COVER IT. I HAVE HAD THE TRUCK FOR ALMOST 3 YEARS AND IT IS NEARING THE END OF THE WARRANTY.

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