NHTSA Complaint #11416408 — 2016 BMW X5

WHENEVER I GET TO A STOP LIGHT OR SIGN, THE VEHICLE GOES INTO PARK ON ITS OWN. I TOOK THE VEHICLE TO COGGIN BMW 05/05/2021 AND THEY SAID MAYBE IT NEEDED A SOFTWARE UPDATE WHICH THEY DID BUT THE VEHICLE STILL GOES INTO PARK ON ITS OWN. THIS HAPPENED AGAIN TODAY 05/13/2021. THESE INCIDENTS HAVE ALL HAPPENED ON A CITY STREET IN PORT SAINT LUCIE, FLORIDA. PLEASE NOTE THAT THIS HAS HAPPENED ON NUMEROUS OCCASIONS. I DO NOT HAVE ANY RECEIPT TO SHOW BECAUSE COGGIN BMW STATED THAT SINCE THEY ONLY DID A SOFTWARE UPDATE THEY DID NOT ISSUE A JOB TICKET. THE TECHNICIAN DID INDICATE THAT HE HAS SEEN THIS PROBLEM WITH ANOTHER VEHICLE BEFORE. THE CONSUMER STATED THE VEHICLE IS BACK IN THE SHOP, IT GOES INTO PARK WHEN YOU STOPPING AT A STOP LIGHT OR STOP SIGN.