NHTSA Complaint #11416308 — 2016 GMC SIERRA 3500 STEERING

Complaint Details

ODI Number	11416308
Vehicle	2016 GMC SIERRA 3500
Component	STEERING
Date of Incident	May 6, 2021
Date Filed	May 12, 2021
Mileage	27,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VT

Consumer Description

BACKED IT OUT OF THE GARAGE TO GO SOMEWHERE, GOT ON THE MAIN ROAD AND IT WAS WONDERING WITH A LOT OF PLAY IN THE STEERING WHEEL, NEXT HIT A BUMP IN THE ROAD AND THE FRONT WHEELS STARTED SHAKING UNCONTROLLABLY UNTIL I SLOWED TO UNDER 40 MPH, HIT ANOTHER ROAD SEAM AND IT DID THE SAME THING.TOOK IT TO THE MECHANIC, HE DIAGNOSED IT AS A FAILED STEERING BOX. TRUCK ONLY HAS 27,500 MILES ON IT. NEVER SEEN A DIRT ROAD, NOT DRIVEN IN THE WINTER.$1700.00 LATER ITS FIXED. MANY COMPLAINTS ABOUT THIS ON THE INTERNET AND GMC HAS NOT RECALLED THESE TRUCKS FOR THIS PROBLEM THEY KNOW ABOUT. HAS SOURED MY TRUST IN THEIR BRAND.

Related Complaints for the 2016 GMC SIERRA 3500

Other STEERING Complaints

#11595591 — June 20, 2024 — When braking, the service trailer brake system message and service stabilitrac message appear on the dash and brake p...

#11387014 — January 7, 2021 — EXCESSIVE PLAY IN STEERING WHEEL 2 TO 3" VERY UNSAFE, AT ALL TIMES WHEN DRIVING. GM IS AWARE OF PROBLEM BUT NOT DOING...

#11191309 — March 25, 2019 — STEERING WHEEL HAS SLOP/PLAY IN IT. WHEEL HAS 3-4 INCHES OF PLAY BEFORE IT CATCHES. CAN DRIVE DOWN ROAD AND 1 MIN WHE...

#11113566 — July 25, 2018 — TL* THE CONTACT OWNS A 2016 GMC SIERRA 3500. WHILE PASSING A BOAT RAMP HAULING A BOAT TRAILER, THE BRAKES AND STEERIN...

#10948966 — February 1, 2017 — -ALL STARTED WITH LOUD POP, METAL FAILURE SOUND. -AT A STOP, WITH BRAKES APPLIED, THE POWER STEERING TURNS THE WHEEL...

Recent Complaints for the 2016 GMC SIERRA 3500

#11676023 — ELECTRICAL SYSTEM — July 24, 2025 — Driving down the road and I got a service trailer brake code pop up and would not go away and kept dinging It is very...

#11676023 — SERVICE BRAKES — July 24, 2025 — Driving down the road and I got a service trailer brake code pop up and would not go away and kept dinging It is very...

#11657920 — ENGINE — April 30, 2025 — The contact owns a 2016 GMC Sierra 3500. The contacted stated that while her husband was attempting to start the vehi...

#11652777 — ENGINE — April 4, 2025 — Driving my vehicle in the mountains pulling a 16000 lb 5th wheel trailer, the engine goes into Reduced Engine Power d...

#11603966 — ENGINE — July 23, 2024 — The contact owns a 2016 GMC Sierra 3500. The contact stated while driving 20 MPH, there was an abnormal rattling soun...