NHTSA Complaint #11416304 — 2013 HYUNDAI ELANTRA

CERTAIN STEERING WHEEL CONTROLS -- INCLUDING THE VOLUME CONTROLS AND BLUETOOTH PHONE CONTROLS -- STOPPED WORKING. A FEW MONTHS LATER, MORE STEERING WHEEL CONTROLS -- SUCH AS OTHER AUDIO AND MEDIA CONTROLS -- STOPPED WORKING. A YEAR LATER, THE ABILITY TO CHANGE THE STEERING TENSION, FROM COMFORT TO NORMAL TO SPORT, STOPPED WORKING. WITHIN THE PAST YEAR, THE CRUISE CONTROL BUTTONS ON THE STEERING WHEEL HAVE STOPPED WORKING, AND THE RED AIRBAG LIGHT IS ON CONTINUOUSLY. ALTHOUGH HYUNDAI HAS ISSUED A RECALL FOR CERTAIN 2011-2014 ELANTRA VEHICLES, AND MY VEHICLE MEETS THAT YEAR RANGE AND MODEL, THE DEALERSHIP WILL NOT COVER REPLACING THE AIRBAG CLOCK SPRING ASSEMBLY BECAUSE MY VIN DOES NOT MATCH THEIR CRITERIA. AS SUCH, THE DEALERSHIP HAS QUOTED $480 TO FIX MY VEHICLE'S AIRBAG CLOCK SPRING ASSEMBLY. IF MY VEHICLE EXPERIENCES THE SAME AIRBAG SAFETY ISSUES THAT COVERED VEHICLES HAVE EXPERIENCED AND WHICH PROMPTED THE RECALL, MY VEHICLE ALSO SHOULD BE COVERED UNDER THE EXTENDED CLOCK SPRING WARRANTY.