NHTSA Complaint #11416272 — 2016 TESLA MODEL X

TL* THE CONTACT OWNED A 2016 TESLA MODEL X. THE CONTACT STATED THAT AFTER STOPPING AND PRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND DROVE FORWARD CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE AND DRIVE THROUGH A BUSH AND DRIVE OFF A RETAINING WALL AND ENDED UP CRASHING INTO A CAR. DURING THE INCIDENT THE AIR BAGS DEPLOYED AND THE VEHICLE WAS DESTROYED. NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. THE LOCAL TESLA SERVICE CENTER LOCATED AT 52 DERWOOD CIR, ROCKVILLE, MD 20850 WAS NOTIFIED OF THE INCIDENT. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 25,628. THE CONSUMER STATED THE LOCAL DEALER ESCALATED THE COMPLAINT TO TESLA HQ AND TESLA COULDN'T DOWNLOAD THE DATA AT THE TIME OF THE INCIDENT.