NHTSA Complaint #11416269 — 2015 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11416269
Vehicle	2015 KIA SOUL
Component	ENGINE
Date of Incident	March 22, 2021
Date Filed	May 12, 2021
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

THERE WAS A RECALL ON THE CATALYTIC CONVERTERS AND THE DEALERSHIP IN COLUMBUS, GEORGIA, SAID THEY REPLACED IT. KIA OF COLUMBUS ONLY HAD THE CAR 20 MINUTES WHEN THEY SAID THEY WERE COMPLETELY DONE CHANGING THE PART OUT. NOW THERE'S A KNOCK IN THE MOTOR, THE CAR LEFT MY DAUGHTER STRANDED ON THE HIGHWAY, IT WOULDN'T GO OVER 40 MPH AND IT HAD TO BE TOWED. SONS KIA IN MCDONOUGH, GEORGIA DID A DIAGNOSTIC ON IT WHICH SAID IT NEEDED A NEW ENGINE ASSEMBLY. I DON'T BELIEVE THE CONVERTER WAS REPLACED IN THE FIRST PLACE CAUSING THE CURRENT DAMAGE TO THE VEHICLE.

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