NHTSA Complaint #11416217 — 2018 CHEVROLET SUBURBAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11416217
Vehicle 2018 CHEVROLET SUBURBAN
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 68,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AK

Consumer Description

MY DOORS LOCK WITH THE CAR WITH THE KEYS IN THE CAR, MY KIDS WERE IN MY CAR AND I GOT LOCKED OUT WITH MY KEYS IN IT, THERE WAS A BATTERY REPLACEMENT DONE WHEN I TOOK MY CAR IN FOR A RECALL NOTICE A MONTH AGO (MAYBE 2 MONTHS), ALSO THE LOCK BUTTON WORKS BUT WHEN I PUSH THE MIDDLE BUTTON IT WILL NOT AUTO START , WHEN I PUSH THE BUTTON ON THE HANDLE OUTSIDE THE CAR DOOR IT WILL NOT UNLOCK,& MY CAR WILL TELL ME THAT MY REMOTE ISN'T DETECTED WHEN THE KEYS ARE IN THE CAR. I WAS AT HOME WHEN IT LOCKED WITH MY KIDS IN THE CAR I PUT THEM IN THE CAR AND I WALKED AROUND TO THE OTHER SIDE OF THE CAR AND IT LOCKED THAT QUICKLY IN MY DRIVEWAY AT HOME NOT EVEN RUNNING NOT MOVING.

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