NHTSA Complaint #11416204 — 2007 TOYOTA TACOMA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11416204
Vehicle 2007 TOYOTA TACOMA
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 300,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

TOYOTA NEVER NOTIFIED ME OF ANY FRAME RUST ISSUES, NOR WAS I EVER CONTACTED REGARDING A CLASS ACTION SUIT WHICH DOES INVOLVE FRAME RUST ON MY VEHICLE. I HAD TO PERFORM EXTENSIVE RESEARCH TO INFORM MYSELF OF THE ISSUE. WHEN I VISITED A DEALERSHIP FOR LEAF SPRING REPLACEMENT, I WAS TOLD THAT FRAME RUST WAS TOO EXTENSIVE TO PERFORM THE REPAIR, HOWEVER THE DEALERSHIP DID NOT MAKE ME AWARE OF THE RESULTS OF A CLASS ACTION SUIT REGARDING FRAME REPLACEMENT AND THAT THE FRAME WOULD NEED TO BE REPAIRED AT MY OWN EXPENSE, AT WHICH TIME I COULD NOT AFFORD. A QUALIFIED SHOP INDICATES THAT MY FRAME IS TOO RUSTED TO REPAIR. I FOUND THIS ARTICLE FROM 2016 WHICH EXACTLY DESCRIBES MY ISSUE: HTTPS://WWW.REUTERS.COM/ARTICLE/US-TOYOTA-SETTLEMENT-IDUSKBN1370PE IN ADDITION, THIS ARTICLE NOTES THAT THIS OTHER PERSON WAS ALSO NOT CONTACTED BY TOYOTA: HTTPS://WWW.WCPO.COM/MONEY/CONSUMER/DONT-WASTE-YOUR-MONEY/WARRANTY-RUNNING-OUT-FOR-RUSTING-TOYOTA-FRAMES IN THIS COMPLAINT FROM NHTSA'S WEBSITE, THIS 2007 TACOMA OWNER ALSO DID *NOT* RECEIVE ANY NOTIFICATION OF ANY FRAME RUST ISSUES: ON THE NHSTA WEBSITE, REFERENCE THIS COMPLAINT NUMBER: NHTSA ID NUMBER: 11403666 THERE ARE 81 OTHER COMPLAINTS REGARDING THIS SAME ISSUE! MY VEHICLE IS NOW UNSAFE TO DRIVE. TOYOTA CORPORATE REFUSES TO RECOGNIZE THAT I DID NOT RECEIVE ANY NOTIFICATION OF FRAME ISSUES AND ONLY REFERS TO AN UNRELATED EXTENDED WARRANTY, WHICH I HAD PURCHASED AT THE TIME I PURCHASED MY 2007 TACOMA. TOYOTA CORPORATE ONLY INFORMED ME THAT THE REPAIR OFFER WHICH I WAS NEVER NOTIFIED ABOUT IS EXPIRED. ANY FURTHER ASSISTANCE FROM TOYOTA CORPORATE IS DENIED. MY VEHICLE IS NOW UNSAFE TO DRIVE. IN CLOSING, I NEGOTIATED THE PURCHASE OF THIS VEHICLE NEW IN JULY OF 2008. IT WAS A COMPANY VEHICLE AT THE TIME. IN 2009 I PURCHASED THE VEHICLE FROM THE COMPANY AND HAVE BEEN THE REGISTERED OWNER FOR THE PAST 12 YEARS.

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