NHTSA Complaint #11416182 — 2021 JEEP WRANGLER

PURCHASED 1/3/2021. STEERING WANDER, PULLS TO RIGHT, AND 2' DEAD ZONE IN STEERING WHEEL. DEAD ZONE HAS NO TIRE RESISTANCE IN THE STEERING WHEEL. ALWAYS A NEED TO KEEP A TENSION ON THE WHEEL TO PREVENT GOING TO THE RIGHT. MAIDEN VOYAGE UP THE AZ 87 MOUNTAIN FREEWAY AND SECOND TIME UP AND DOWN THE TWISTY 87 FREEWAY IN ARIZONA SEVERAL TIMES CONSTANT WANDERING. A COUPLE OF TIMES IT FELT AS IF I WAS ABOUT TO LOOSE CONTROL OF THE JEEP AT 65MPH. IMMEDIATELY I SLOWED DOWN BELOW THE SPEED LIMIT. I AM VERY FAMILIAR WITH THIS FREEWAY. JEEP PULLS TO THE RIGHT EVEN FROM THE LEFT LANE. YOU CAN SEE THE STEERING WHEEL TURN A FEW DEGREES TO THE RIGHT AS THE JEEP EMBLEM IS NOT CENTER ON. THERE ARE TIMES IN THE DEAD SPOT YOU MOVE THE WHEEL BACK AND FORTH 2' AND IT'S NO RESPONSE. SOME TIMES THE DEAD ZONE IS ALMOST 2' ON THE WHEEL AND SOMETIMES IT'S LESS. DEALER ALIGNED AFTER AXLE REPLACEMENTS UNDER WARRANTY AND THEN 5/10/21 ALIGNED AGAIN. WAS RETURNED TO ME SAYING IT STILL PULLS. I TOOK IT OUT AND IT STILL WAS OFF, BROUGHT IT BACK AND THEY ALIGNED TWICE AGAIN AND IT STILL PULLS TO THE RIGHT. DUE TO GO BACK AGAIN 5/13/2021, TECH CALLING FCA. THAT WILL MAKE 20 DAYS IN THE SHOP WITHIN FIRST 127 DAYS OF OWNERSHIP. MILEAGE 3200. PULLING IS NOTICEABLE ON PAVEMENT OVER 40 MPH AND GETS MORE PRONOUNCED THE FASTER YOU DRIVE AND ON FREEWAYS.