NHTSA Complaint #11415626 — 2014 KIA FORTE

THIS HAPPENED BACK IN JUNE OF 2019. I LEFT WORK NORMALLY AND NOT EVEN 2 MINUTES DOWN THE ROAD, MY CAR STARTED STRUGGLING TO MOVE FORWARD. IT WAS BUCKING AND COULD NOT ACCELERATE, BUT STILL TRYING TO GO FORWARD. THEN SUDDENLY IT STARTED MAKING A VERY LOUD TAPPING NOISE, STILL BUCKING AND THEN A LARGE POP AND THE CAR STOPPED MOVING SINCE IT DIED IN THE MIDDLE OF THE ROAD. THIS ALL HAPPENED WITHIN A MATTER OF SECONDS. SMOKE STARTED SEEPING OUT OF THE HOOD OF MY CAR. I HAD NO LIGHTS ON IN MY CAR ON MY DASHBOARD. I ALWAYS HAD FREE REGULAR MAINTENANCE(OIL ETC.) DONE AT MY KIA DEALERSHIP. I OBVIOUSLY HAD TO HAVE IT TOWED AND GOT IT TO THE DEALERSHIP SO THEY COULD LOOK AT IT IN THE MORNING. THEY SAID THEY DIDN'T KNOW WHY, BUT MY ENTIRE ENGINE HAD JUST BLOWN OUT FOR NO REASON. MY CAR WAS ONLY AT 87,000 MILES AND IT WAS JUST TOTALLED. I WASN'T WORRIED INITIALLY BECAUSE I PAID EXTRA FOR THE WARRANTY TO FIX ANY MAJOR PROBLEMS LIKE THIS, HOWEVER I CAME TO FIND OUT THE WARRANTY REFUSED TO COVER THE ENTIRE COST TO REPLACE THE PRICE OF A NEW ENGINE IN MY VEHICLE AND ON TOP OF THAT, WHEN THE ENGINE BLEW IT KILLED THE COMPUTER IN MY CAR, AND THE DEALERSHIP ALSO STRONGLY ADVISED I REPLACED SEVERAL OTHER THINGS ON THE VEHICLE. I'D HAVE TO PULL OUT MY RECEIPTS TO GIVE YOU ALL AN EXACT AMOUNT BUT WE PAID AT LEAST $5,000 - $10,000 OUT OF POCKET FOR THE ENGINE AND COMPUTER ALONE. TODAY IS MAY 8TH, 2021, ALMOST 2 YEARS LATER AND I JUST HAPPENED TO BE ON KELLEY BLUE BOOK TRYING TO SEE WHAT I CAN SELL MY GARBAGE KIA FOR. I HAPPENED TO ENTER MY VIN INTO THE RECALL CHECKER AND I COULD NOT BELIEVE MY EYES, ENGINE RECALL ISSUED LATE 2020. I HAVE NOT BEEN NOTIFIED BY ANYBODY ABOUT THIS AND PROBABLY WOULD HAVE NEVER BEEN TOLD SEEMING AS THEY ALREADY BASICALLY STOLE MY MONEY FROM ME 2 YEARS AGO. I AM REALLY HOPING YOU CAN HELP ME RESOLVE THIS AND MORE THAN HAPPY TO PROVIDE ANYTHING YOU NEED.