NHTSA Complaint #11415454 — 2020 SUBARU ASCENT

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11415454
Vehicle 2020 SUBARU ASCENT
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 9,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

WITHIN A SEVEN MONTH PERIOD AND WHILE MY CAR HAD UNDER 10,000 MILES ON IT, I'VE HAD TO REPLACE THE WINDSHIELD TWICE. BOTH TIMES A PEA SIZE CHIP HAD PROGRESSED INTO A 12-18 INCH CRACK WITHIN A HOUR WHILE THE CAR WAS PARKED. BOTH TIMES I WAS DRIVING ON THE SAME CITY HIGHWAY AT SPEEDS AT/UNDER 60 MPH AND WAS HIT WITH COMMON HIGHWAY GRAVEL. MY PREVIOUS SUBARU, A 2018 OUTBACK, ALSO HAD TO HAVE THE WINDSHIELD REPLACED WHEN THE REARVIEW MIRROR POPPED OFF THE WINDSHIELD ON ITS OWN WHILE I WAS DRIVING IN A NEIGHBORHOOD AND LEFT A HOLE THROUGH THE WINDSHIELD. THERE IS SOMETHING DEFECTIVE WITH THESE NEWER SUBARU WINDSHIELDS AND ITS A SAFETY ISSUE.

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