NHTSA Complaint #11415381 — 2018 CHRYSLER PACIFICA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11415381
Vehicle	2018 CHRYSLER PACIFICA
Component	ELECTRICAL SYSTEM
Date of Incident	May 4, 2021
Date Filed	May 6, 2021
Mileage	15 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I WAS STOPPED AT LIGHT GOING STRAIGHT AND WHEN THE LIGHT TURNED GREEN, I PRESSED ON THE GAS PEDAL BUT THE VAN WOULDN'T MOVE AS IT HAD STALLED OUT. THE SHIFT KNOB WAS STUCK ON DRIVE WHICH STARTED BLINKING AND THE START/STOP WARNING LIGHT CAME ON. I TURNED THE VEHICLE OFF AND TRIED TO RESTART IT BUT IT STILL FAILED TO MOVE. I TRIED TO RESTART IT A SECOND TIME AND THIS TIME IT DID START TO MOVE. EXTREMELY INCONVENIENT AND UNSAFE WHEN STUCK IN THE MIDDLE OF AN INTERSECTION. ALSO HAVE HAD ISSUES WITH THE LEFT PASSENGER REAR DOOR CONTINOUSLY OPENING BACK UP AFTER TRYING TO CLOSE IT. NOTHING IS IN THE WAY OF THE DOOR WHICH I HAD CONFIRMED MULTIPLE TIMES SO I'M NOT SURE IF SOMETHING IS WRONG WITH THE SENSOR OR IF IT'S PART OF THE ELECTRICAL SYSTEM FAILING.

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