NHTSA Complaint #11415287 — 2021 BUICK ENCLAVE

WHEN I DRIVE MY BUICK ENCLAVE AFTER IT SITS FOR ANY LENGTH OF TIME, IF I APPLY THE BRAKES, I HAVE A LOUD GRINDING TYPE SOUND AND I NOTICE THE NOISE CONTINUES AS I DO MY SHOPPING AND IT DOES NOT ALWAYS GO AWAY. I TOOK THIS VEHICLE TO THE BUICK DEALERSHIP AND I WAS TOLD THAT GENERAL MOTORS IS AWARE OF THE PROBLEM AND THEY (GM) WERE TRYING TO FIND A SOLUTION TO THE NOISE. ALSO, I WAS TOLD THAT I CAN CONTINUE TO DRIVE THIS VEHICLE AS IT WOULD POSE NO SAFETY ISSUES. I FIND IT UNNERVING TO DRIVE A VEHICLE WITH NOISY BRAKES AND I INQUIRED WHEN GM FINDS A FIX WILL I BE CONTACTED? I WAS TOLD TO CALL BACK PERIODICALLY TO SEE HOW GM HAS DECIDED TO CORRECT THE NOISE PROBLEM. AS OF THIS WRITING I HAVE ONLY 684 MILES ON THIS BUICK ENCLAVE. I DO FEEL THIS ISSUE IS WORTHY OF CONSIDERATION BY THE NHTSA 05/05/2021