NHTSA Complaint #11415200 — 2016 TESLA MODEL X

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11415200
Vehicle	2016 TESLA MODEL X
Component	SUSPENSION
Date of Incident	May 1, 2021
Date Filed	May 4, 2021
Mileage	45,141 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

CAR LOST CONTROL AT LOW SPEED ON CITY STREET GOING STRAIGHT AFTER HEARING CREAKING (UNDER 35MPH) THEREFORE MAKING ME RUN INTO CURB. THOUGHT IT WAS DUE TO TIRE AS I SAW IT DAMAGED, BUT TESLA SERVICE CENTER SAID THE CONTROL ARM IS BROKEN ALSO LEADING ME TO BELIEVE THE CONTROL ARM BROKE LEADING ME TO LOSE CONTROL OF THE CAR AND CAUSING DAMAGE TO OTHER VEHICLE PARTS.

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