NHTSA Complaint #11415192 — 2013 GMC ACADIA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11415192
Vehicle	2013 GMC ACADIA
Component	ENGINE
Date of Incident	May 15, 2020
Date Filed	May 4, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

WHEN DRIVING IN TRAFFIC AND SLOWING DOWN OR COMING TO A STOP. THE VEHICLE GOES COMPLETELY DEAD. I WILL HAVE TO RESTART AT EACH STOP. WHEN IT DOES START, IT IS NOT A SMOOTH TAKE OFF, IT IS EXTREMELY ROUGH, ALMOST LIKE A MANUAL TRANSMISSION IN THE WRONG GEAR. THIS SHOULD NOT BE HAPPENING. AND IT IS GETTING WORST EVERY DAY. I HAVE TO TRANSPORT MY FAMILY IN THIS VEHICLE AND IT IS VERY UNSAFE FOR US. I STILL HAVE A YEAR TO PAY FOR IT AND I AM HEARING MORE AND MORE CUSTOMERS WITH THE SAME COMPLAINT. THE DEALER DOESN'T WANT TO TOUCH IT, BECAUSE THEY ARE UNSURE WHAT IS WRONG, OR IF THEY CAN REPAIR IT. FRANKLY, THIS SHOULD NOT BE AN ISSUE WITH THIS MANY CARS. THERE HAVE BEEN SEVERAL NEAR-MISSES WITH ACCIDENTS BECAUSE OF THE CAR STALLING IN TRAFFIC.

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