NHTSA Complaint #11415097 — 2012 CADILLAC CTS

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11415097
Vehicle	2012 CADILLAC CTS
Component	EXTERIOR LIGHTING
Date of Incident	May 3, 2021
Date Filed	May 4, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

I WAS SENT A LETTER ABOUT THE RECALL AND I SENT IT BACK SAYING I COULD NOT AFFORD TO PAY UP FRONT. THE SENT ANOTHER LETTER ABOUT THE DEADLINE AND I SENT BACK I COULD NOT AFFORD TO PAY UP FRONT. I NEVER GOT A RESPONSE BACK. MY LIGHTS ARE GETTING DIMMER AND CAN'T SEE AT NIGHT. THIS IS A SAFETY HAZARD THAT I DIDN'T CAUSE AND SHOULD HAVE BEEN REQUIRED TO REPAIR. I BOUGHT THE VEHICLE USED AND HAVE A FEW PAYMENTS LEFT. THIS IS A SAFETY ISSUE AND IT'S INCONVENIENT. THIS NEED TO BE INVESTIGATED.

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#11230716 — July 10, 2019 — BOTH HEADLIGHTS ON THE VEHICLE HAVE HAD TO BE REPLACED VERY RECENTLY (SPRING/SUMMER) FOLLOWING A COLD AND HARSH WINTE...

#11228889 — July 2, 2019 — WHILE DRIVING HEARD CLANKING UNDER THE CAR FOR ABOUT 2 BLOCKS THEN STOPED. TOOK IT TO THE DEALER AND FOUND OUT 2 BOLT...

#11205045 — May 1, 2019 — I PURCHASED A NEW 2012 CADILLAC CTS IN JANUARY, 2012. THE CAR HAS BEEN GARAGE KEPT SINCE NEW AND HAS ONLY 27,000 MIL...

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