NHTSA Complaint #11230716 — 2012 CADILLAC CTS

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11230716
Vehicle	2012 CADILLAC CTS
Component	EXTERIOR LIGHTING
Date of Incident	March 2, 2019
Date Filed	July 10, 2019
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

BOTH HEADLIGHTS ON THE VEHICLE HAVE HAD TO BE REPLACED VERY RECENTLY (SPRING/SUMMER) FOLLOWING A COLD AND HARSH WINTER. WE BELIEVE THAT THE PROBLEM IDENTIFIED WITH THE SRX MODELS EXTENDS TO THE CTS AND PERHAPS OTHER CADILLAC MODELS GIVEN THE NUMBER ON THE STREET WITH A SINGLE HEADLIGHT; HOWEVER, CADILLAC HAS DENIED OUR CLAIM. THE COST OF REPAIR OF BOTH HEADLIGHTS EXCEEDED $600.

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