NHTSA Complaint #11415058 — 2018 JEEP COMPASS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11415058
Vehicle	2018 JEEP COMPASS
Component	ELECTRICAL SYSTEM
Date of Incident	April 30, 2021
Date Filed	May 3, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I BOUGHT MY JEEP BRAND NEW WITH ZERO MILES IN 2018 AND HAVE BEEN HAVING PROBLEMS WITH MY BACK UP CAMERA SINCE THEN. MY BACK UP CAMERA FOR MY JEEP RANDOMLY AND CONTINUOUSLY GOES BLACK. THIS CAN LAST A DAY OR UP TO A WEEK I AM WITHOUT A BACK UP CAMERA. JEEP HAS REPLACED THE RADIO TWICE AND HAVE REPLACE THE CAMERA ITSELF ONCE. I'VE TAKEN MY CAR TO GET SERVICE FOR BACK UP CAMERA TO JEEP MULTIPLE TIMES. THE LAST TIME I WAS AT JEEP THEY REPLACED MY RADIO AND IT HASN'T BEEN A MONTH YET AND MY BACK UP CAMERA IS NOT WORKING THE SCREEN IS BLACK. TODAY IS MONDAY, MAY 3 AND I HAVE BEEN WITHOUT A BACK UP CAMERA SINCE FRIDAY APRIL 30TH. I DO NOT FEEL SAFE DRIVING THIS CAR.I HAVE VIDEO PROOF EVERY TIME THE BACKUP CAMERA GOES OUT BUT I'VE ATTACHED A PICTURE OF THE BLACK SCREEN.

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