NHTSA Complaint #11414964 — 2015 FORD FLEX
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11414964 |
| Vehicle | 2015 FORD FLEX |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 19,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
THE POWER STEERING SYSTEM REVERTS TO MANUAL STEERING MODE DUE TO THE POWER STEERING CONTROL MODULE (PSCM) DETECTING A MOTOR POSITION SENSOR FAULT. IN MANUAL STEERING MODE THERE IS STILL A MECHANICAL LINKAGE BETWEEN THE STEERING WHEEL AND THE ROAD WHEELS, ALLOWING STEERING CONTROL TO BE MAINTAINED. WHEN THIS CONDITION OCCURS, A MESSAGE DISPLAYS IN THE INSTRUMENT CLUSTER MESSAGE CENTER AND A CHIME SOUNDS TO INFORM THE DRIVER. LOSS OF POWER STEERING ASSIST REQUIRES GREATER STEERING EFFORT, ESPECIALLY AT LOWER SPEEDS, WHICH MAY INCREASE THE RISK OF ACCIDENT. THIS HAS OCCURRED ON THREE OCCASIONS. ALSO SEE FORD RECALL 15S18.
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