NHTSA Complaint #11414312 — 1999 FORD WINDSTAR

TL* THE CONTACT CALLED ON BEHALF OF HIS MOTHER WHO OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE DRIVER'S SIDE AXLE FRACTURED, CAUSING THE VEHICLE TO SAG ON THE DRIVER'S SIDE. THE VEHICLE WAS TOWED TO PALLOTTA FORD LINCOLN (4199 CLEVELAND RD, WOOSTER, OH 44691, (330)439-0835) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000.