NHTSA Complaint #11414311 — 2021 TOYOTA HIGHLANDER
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11414311 |
| Vehicle | 2021 TOYOTA HIGHLANDER |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 23 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I REPORTED MY GAS TANK NOT FILLING PAST 12.9 GALLONS OF GASOLINE ON NUMEROUS FILL UPS ON MY NEW 2021 HIGHLANDER HYBRID PLATINUM TO TOYOTA SERVICE DEPARTMENT. THE HIGHLANDER ON INVOICE SAYS IT'S A 17 GALLON TANK CAPACITY. TOYOTA SERVICE DEPART REFILLED MY EMPTY TANK TO12.6 GALLONS VERIFYING MY COMPLAINT. THE SERVICE ADVISOR INFORMED ME THEY NOTIFIED TOYOTA AND TOYOTA RESPONDED IN SAYING THEY ARE AWARE OF THE ISSUE AND THERE'S NOTHING TODO. THE TOYOTA SERVICE ADVISOR INFORM ME UNTIL THERE IS ENOUGH COMPLAINTS THEN TOYOTA WOULD ISSUE A RECALL
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