NHTSA Complaint #11414241 — 2019 HYUNDAI SANTA FE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11414241
Vehicle	2019 HYUNDAI SANTA FE
Component	ENGINE
Date of Incident	April 19, 2021
Date Filed	April 28, 2021
Mileage	32,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THE IDLE DOWN FEATURE STOPPED WORKING SEVERAL MONTHS AGO. NO CHANGE IN HOW THE ENGINE RUNS WHEN WE GET TO A STOP SIGN OR TRAFFIC LIGHT. WHEN WE CALLED THE DEALERSHIP MAYBE IN FEBRUARY, THEY SAID THEY HADN'T SEEN THE PROBLEM YET. MY WIFE FOUND AN ARTICLE ABOUT THE PROBLEM AND IT SAID THAT SEVERAL CARS HAD CAUGHT FIRE OR STALLED IN TRAFFIC. TAKING IT TO THE DEALER ON 5/4/2021. THE REAR POWER GATE ALSO HAS STARTED MALFUNCTIONING. NOT SURE IF THEY ARE RELATED AS OF YET.

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