NHTSA Complaint #11414229 — 2017 TOYOTA TACOMA

LEFT TURN SIGNAL QUIT WORKING WHILE DRIVING ON A CITY STREET MAKING A LEFT TURN. TOYOTA TOOK 4.5 HOURS TO DIAGNOSE THE PROBLEM. SAID IT WAS IN THE INSTRUMENT CLUSTER AFFECTING THE TURN SIGNAL AND ODOMETER. SAID IT WOULD TAKE A WEEK TO GET PART AND THEY NEEDED TO KNOW HOW MANY MILES I WOULD DRIVE IN THAT WEEK BECAUSE THE ODOMETER HAD TO BE SET TO EXISTING MILES PLUS THE MILES I DRIVE DURING THE WEEK. ONE WEEK LATER WAS TOLD THE PART WAS ON BACK ORDER AND IT WOULD BE 30 TO 60 DAYS FOR THE PART. I GOOGLED THE PROBLEM AND FOUND MANY COMPLAINTS OF "LEFT TURN SIGNAL GOING OUT" ON TOYOTA TACOMAS DATING AS FAR BACK AS 2012. OBVIOUSLY TOYOTA KNOWS OF THE PROBLEM. HAVE THEY FIXED THE PROBLEM ON THE REPLACEMENT PART OR IS IT PRON TO GO OUT AGAIN. HOW MANY PEOPLE HAVE HAD TO DRIVE FOR ONE OR TWO MONTHS WITHOUT A LEFT TURN SIGNAL, HOW MANY ACCIDENTS HAVE OCCURED BECAUSE OF NOT HAVING A LEFT TURN SIGNAL, HOW MANY CITATIONS HAVE BEEN ISSUED FOR FAILURE TO USE TURN SIGNAL. HOW MANY VEHICLES DO NOT HAVE THE CORRECT MILEAGE ON THE ODOMETER, MINE WONT UNLESS THEY CONTACT ME AND ASK HOW MANY MILES I HAVE DRIVEN PRIOR TO SHIPPING THE PART AS I WAS TOLD IT HAD TO BE SET AT THE FACTORY BEFORE SHIPPING. IN ADDITION THE DIAGNOSTIC COAST WAS $150.00 THE PART WILL BE $750.00 PLUS LABOR TO INSTALL. I FEED TOYOTA SHOULD HAVE KNOWN EXACTLY WHAT THE PROBLEM WAS WHEN TOLD THE LEFT TURN SIGNAL QUIT. I GOOGLED IT IN LESS THAT 5 MINUTES. SO FAR NO INVOICES TO SHARE.