NHTSA Complaint #11414157 — 2012 TOYOTA CAMRY

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11414157
Vehicle 2012 TOYOTA CAMRY
Component STEERING
Date of Incident
Date Filed
Mileage 50,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

RATTLING NOISE COMING FROM THE DRIVER SIDE DASHBOARD DUE TO PANDEMIC NEVER TOOK TO DEALER FOR REPAIR RATTLING HAS INCREASED AND IN ANY BAD ROAD IS CONSTANT SO IN HIGHWAYS WHEN DRIVING. SEE VARIOUS COMPLAINTS ABOUT SAME ISSUE ON INTERNET AND A YOU TUBE VIDEO SHOWS HOW TO REPAIR IT. YESTERDAY CONTACTED TOYOTA HELP CENTER AND SAID IT WAS A SERVICE CUSTOMER ADVICE THAT EXPIRED ON 2019 I EXPLAINED THAT NEVER RECEIVED A LETTER OR E-MAIL ADVISING ABOUT THAT SERVICE I AM RETIRED AND MY CAR HAS 62,000 K MILES AND OUT OF WARRANTY NOW BUT IT HAS TO BE FIXED BECAUSE I AM AFRAID TO USE IT NOW, AND AFTER SEE THE COMPLAINTS ON INTERNET THAT IS A SUBJECT THAT TOYOTA HAS TO ADDRESS BECAUSE IS AN EXPENSIVE REPAIR FOR A DAMAGED LITTLE PART ON THE STEERING ELECTRIC MOTOR, SO WHEN DRIVING IS RATTLING AND STATIONARY PARKING WHEN YOU TURN THE STEERING WHEEL EITHER SIDE YOU CAN HEAR THE CLICKING NOISE.

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