NHTSA Complaint #11592385 — 2012 TOYOTA CAMRY

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11592385
Vehicle 2012 TOYOTA CAMRY
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I own a 2012 Camry LE with about 70,000 miles which is in excellent condition and well-maintained. Recently I began to hear a rattle, tapping or knocking sound apparently from somewhere in the left engine or cabin area. I feel confident its sources is possibly a steering column issue. You sort of feel it whenever you have some rough road surface; and if it’s a bump you hear the metal knock. While it doesn’t appear to cause a steering malfunction. The issue or noise does seem to come from the steering column. Independent research on the web has indicated that countless queries have been reported about this same year vehicle and issue. Described as a small $10 plastic part that degrades thereby allowing the vibration or knocking noise to appear. Cost to repair again is $10 for part and 7-8 hour labor roughly $950 from the actual dealer to repair. Damper Electric Power Steering Motor Shaft, 48254‑28040 Steering Motor Coupling Gear Replacement for Camery 2012-2014 is the questioned part that is inferior or of poor design that breaks down and causing the noise

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