NHTSA Complaint #11414110 — 2017 JEEP GRAND CHEROKEE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11414110
Vehicle	2017 JEEP GRAND CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	April 15, 2021
Date Filed	April 27, 2021
Mileage	42,105 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PR

Consumer Description

MY JEEP IS HAVE A PROBLEM WITH A (START/STOP) FUNCTION. THE LIGHTS IS ON IN THE DASH AND THE SYSTEM IS NOT FUNCTION. I TAKE MY JEEP TO THE DEALER AUTHORITY AND DIAGNOSIS IS REPLACE THE 2 BATTERIES. I SPEND $165.00 FOR DIAGNOSTIC AND $495.00 FOR REPLACE BOTH BATTERIES AND THE PROBLEM CONTINUE. THE ISSUE IS WHEN I DRIVE AND I STOP MY JEEP IS SHUT OFF THE ENGINE WHEN PRESS A STOP PEDAL. WHEN RELEASE THE PEDAL MY JEEP IS NOT START AUTOMATIC. IN THE DASH HAVE A MESSAGE (PUT THE TRANSMISSION Y PARK AND START THE VEHICLE)

Related Complaints for the 2017 JEEP GRAND CHEROKEE

Other ELECTRICAL SYSTEM Complaints

#11711710 — January 18, 2026 — It was cold out and my sister was driving my car with the heated seats on when she started to smell fire as well as...

#11711061 — January 15, 2026 — There have been several issues that have occured over the course of the last 3-4 years . Just this winter alone , i h...

#11706827 — December 23, 2025 — The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving at 45 MPH, the vehicle went into L...

#11705744 — December 17, 2025 — 1. failure appears to involve the vehicle’s electrical control and communication systems, specifically (BCM), (TIPM)...

#11693218 — October 13, 2025 — While driving, my car stopped and on the dashboard was a message that said shift to p. This happened 2x in a week.

Recent Complaints for the 2017 JEEP GRAND CHEROKEE

#11718217 — UNKNOWN OR OTHER — February 16, 2026 — THIS MODEL VEHICLE AND SEVERAL OTHERS THAT I HAVE EXPERIENCED, HAVE A CENTER CONSOLE CUPHOLDER THAT IS TRIMMED IN CHR...

#11713705 — ENGINE — January 27, 2026 — The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check...

#11711710 — SEATS — January 18, 2026 — It was cold out and my sister was driving my car with the heated seats on when she started to smell fire as well as...

#11711710 — UNKNOWN OR OTHER — January 18, 2026 — It was cold out and my sister was driving my car with the heated seats on when she started to smell fire as well as...

#11711061 — ENGINE — January 15, 2026 — There have been several issues that have occured over the course of the last 3-4 years . Just this winter alone , i h...