NHTSA Complaint #11414099 — 2017 CHEVROLET TAHOE

MY WIFE WAS DRIVING ON THE INTERSTATE THROUGH BIRMINGHAM, AL AND MY 2017 CHEVY TAHOE LT LOST POWER. THE TRANSMISSION HAD ONE INSTANCE OF A HARD SHIFT DURING HIGHWAY DRIVING, THEN JUST FAILED. SHE WAS LUCKILY ABLE TO MAKE IT TO THE SIDE OF THE INTERSTATE SAFELY, TRIED TO SHIFT IT INTO DRIVE AND THE CAR ROLLED BACKWARDS. HAD IT TOWED TO HENDRICKS CHEVY AND THEY FOUND BURNT TRANNY FLUID AND INDICATED THE PLANETARY GEAR APPEARED DAMAGED. THIS TRUCK IS ONLY 4 YEARS OLD WITH ONLY HIGHWAY MILES AND THE TRANSMISSION NOW NEEDS TO BE REPLACED. CHEVROLET SHOULD BE REPLACING THESE AT NO CHARGE AS THIS IS A COMMON PROBLEM WITH THEIR 6 SPEED TRANSMISSION. THERE WERE MULTIPLE TAHOES IN THE SAME SHOP FOR THE SAME PROBLEM. I HAVE BEEN A CHEVY FAN ALL OF MY LIFE BUT NOW RETHINKING THAT AS THEY DO NOT STAND BEHIND THEIR PRODUCT. THE CODE YOU NEED TO WATCH OUT FOR IS THE P0796 CODE, WHICH IS A FLUID PRESSURE FAILURE. IF YOU RECEIVE THIS CODE, YOU ARE LIKELY GOING TO HAVE TO PAT 4-6K FOR A TRANSMISSION. STEP UP TO THE PLATE CHEVY AND TAKE CARE OF YOUR CUSTOMERS.