NHTSA Complaint #11413952 — 2014 CHRYSLER TOWN AND COUNTRY
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11413952 |
| Vehicle | 2014 CHRYSLER TOWN AND COUNTRY |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 144,688 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | KS |
Consumer Description
WHILE DRIVING, THE VEHICLE TEMPERATURE JUMPED INTO THE RED. WE PULLED OVER IMMEDIATELY AND FOUND OIL AND COOLANT SPRAYED ON THE ENGINE COMPARTMENT. FURTHER INSPECTION SHOWED OIL IN THE RADIATOR MIXED WITH THE COOLANT. THE OIL COOLER FAILED AND OIL WAS BEING PUSHED INTO THE COOLANT SYSTEM, WHICH CAUSED THE OVERHEATING. WE WERE JUST GETTING UP TO SPEED WHEN THE INCIDENT OCCURRED. WE HAD THE VEHICLE TOWED TO A DEALERSHIP TO BE REPAIRED. THE OIL COOLER PART INQUIRY SHOWED 40,000 ON BACK ORDER BECAUSE THE FAILURE OCCURRENCE IS SO HIGH.
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