NHTSA Complaint #11676100 — 2014 CHRYSLER TOWN AND COUNTRY

AIR BAGS issue reported to NHTSA

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Fire

Complaint Details

ODI Number	11676100
Vehicle	2014 CHRYSLER TOWN AND COUNTRY
Component	AIR BAGS
Date of Incident	July 20, 2025
Date Filed	July 25, 2025
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Vehicle engine exploded in the middle of the night. Car would remote start on its own as I would lock the doors and walk away prior to the incident. Also the airbag light would come off and on. Notice the day of the incident that the dimmer would disappear and reappear. Very strange I thought. The house could've burned down while we were sleeping. If it wasn't for our neighbors and the quick response of those firefighters it could've possibly burned the house down while we were in there sleeping. The van was picked up by the insurance company two days ago. Not sure what happened as far as it being inspected yet. They have given me the silent treatment. Went to a Chrysler dealership, not where I bought it. This van has had one recall done in 2015. Rear quarter vent window switch.

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