NHTSA Complaint #11413681 — 2016 SUBARU OUTBACK ELECTRICAL SYSTEM

Complaint Details

ODI Number	11413681
Vehicle	2016 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	April 16, 2016
Date Filed	April 24, 2021
Mileage	300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

WITHIN ONE WEEK OF PURCHASE THE BATTERY WAS DRAINED BY THE SIMPLE ACT OF LOADING THE CAR FOR A TRIP OVER THE COURSE OF ONE DAY. TWICE DURING THE FIRST YEAR WE FOUND THE BATTERY INEXPLICABLY DEAD. WE REPLACED THE OEM WITH A NEW BATTERY 13 MONTHS AFTER PURCHASE. THIS NEW, MORE POWERFUL BATTERY ALSO IS ALSO FOUND INEXPLICABLY DRAINED ON MULTIPLE OCCASIONS AFTER ROUTINE SHORT TRIPS. FOR FOUR YEARS WE'VE BEEN FORCED TO MONITOR AND TRICKLE CHARGE THE BATTERY TO KEEP THE CAR USABLE. THIS IS COMPLETELY UNREASONABLE FOR A NEW CAR.

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