NHTSA Complaint #11413667 — 2018 FORD F-150

WHILE HAVE MY TRUCK SERVICED ON A ROUTINE INTERVAL, I WAS TOLD BY THE FORD DEALERHSHIP SHOP THAT THE I HAD "SWOLLEN LUG NUTS" AND THAT MY TIRES COULDN'T BE ROTATED/SERVICED DUE TO THE ISSUE. FORD DEALERSHIP RECOMMENDED I REPLACE THEM WHICH I OBVIOUSLY HAD TO DO AND THEY PUT ON AFTERMARKET PART SINCE THE FORD OEM LUG NUTS WERE A KNOWN ISSUE. THEY CLAIM IT ISN'T COVERED BY WARRANTY BECAUSE LUG NUTS ARE A "WEARABLE" ITEM (THIS DEFIES LOGIC IN MY OPINION) YET THERE IS NO MENTION OF NEEDING TO CHECK/REPLACE LUG NUTS IN A REGULAR SCHEDULE IN THE RECOMMENDED MAINTENANCE SCHEDULE. I FIND THIS A CRITICAL SAFETY ISSUE AS I WOULD NOT HAVE BEEN ABLE TO CHANGE OUT THE TIRE WITH OR HAVE MY WORN TIRES REPLACED WITHOUT HAVING TO REPLACE THE LUG NUTS. I'VE OPENED A CASE WITH FORD: CAS-31464804-J4Y2Q8 CRM:0789115 THESE DEFECTIVE LUG NUTS SHOULD BE RECALLED AND FIXED BY FORD.