NHTSA Complaint #11413561 — 2013 CADILLAC SRX ELECTRICAL SYSTEM

Complaint Details

ODI Number	11413561
Vehicle	2013 CADILLAC SRX
Component	ELECTRICAL SYSTEM
Date of Incident	February 28, 2020
Date Filed	April 23, 2021
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

MY HEADLIGHTS WERE NEEDING REPLACEMENT AS THEY WERE TOO DIM TO DRIVE AT NIGHT. THERE IS A CLASS ACTION LAWSUIT AGAINST IT SO THEY SENT OUT LETTERS TO GET REPLACED AND THEY WOULD REIMBURSE. THE LIGHTS WERE ON BACK ORDER AND DUE TO COVID IT COMPLICATED THINGS EVEN MORE. WHEN THE HEADLIGHTS FINALLY CAME IN CADILLAC WILL NOT REIMBURSE. THERE IS ALSO AN ISSUE WITH THE CUE. IT DOESN'T WORK AT ALL AND CADILLAC WILL NOT RECALL IT

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