NHTSA Complaint #11655249 — 2013 CADILLAC SRX

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER issue reported to NHTSA

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Complaint Details

ODI Number 11655249
Vehicle 2013 CADILLAC SRX
Component ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Date of Incident
Date Filed
Mileage 175,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Odometer Fraud. The contact purchased a 2013 Cadillac SRX. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact notified the dealer where the vehicle was purchased; however, the dealer denied responsibility. A mobile mechanic was contacted and stopped by the residence and diagnosed the vehicle. However, no cause for the failure was found. Several mobile mechanics stopped by the residence and diagnosed the vehicle with an electrical system failure. The vehicle was not repaired. The contact stated that the mobile mechanic discovered that there was a mileage discrepancy. The vehicle was purchased from a private dealer's sale. At the time of the purchase, the vehicle mileage was 64,729, it was discovered that the mileage was 175,000. The contact parked the vehicle, and the vehicle was no longer driven. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.

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