NHTSA Complaint #11413516 — 2014 CHEVROLET IMPALA

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE MADE A RATTLING SOUND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD STALL OCCASIONALLY WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHEVROLET OF HOMEWOOD (18033 S HALSTED ST, HOMEWOOD, IL 60430) TO BE DIAGNOSED. THE CONTACT WAS INFORMED BY THE MECHANIC THAT NOTHING NEEDED TO BE REPLACED. THE CONTACT HAD THE ROTORS REPLACED ON THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO MIKE ANDERSON CHEVROLET OF MERRILLVILLE (1550 E 61ST AVE, MERRILLVILLE, IN 46410) FOR A SECOND DIAGNOSTIC TEST. THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.