NHTSA Complaint #11413344 — 2020 SUBARU ASCENT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11413344
Vehicle	2020 SUBARU ASCENT
Component	ELECTRICAL SYSTEM
Date of Incident	April 18, 2021
Date Filed	April 22, 2021
Mileage	15,555 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

AFTER BEING PARKED IN THE GARAGE FOR SEVERAL DAYS THE CAR FAILED TO START. UPON INSPECTION FOUND THE BATTERY COMPLETELY DEAD. NOTHING HAD BEEN LEFT ON THAT WOULD HAVE DRAINED THE BATTERY, AND HAVE HAD NO PREVIOUS ISSUES. MADE SEVERAL ATTEMPTS TO CHARGE THE BATTERY, AND THE BATTERY CONTINUES TO FAIL TO HOLD CHARGE. CONTACTED DEALER SERVICE DEPARTMENT AND SUBARU OF AMERICA. WE ARE IN THE PROCESS OF REPLACING THE BATTERY SO WE WILL BE ABLE TO GET THE CAR TO THE DEALERSHIP FOR DIAGNOSIS OF THE ISSUES. TRAVEL TIME TO THE DEALERSHIPS ARE BETWEEN 1 1/2-2 HOURS.

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