NHTSA Complaint #11413248 — 2013 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11413248
Vehicle	2013 RAM 1500
Component	STEERING
Date of Incident	April 1, 2021
Date Filed	April 21, 2021
Mileage	101,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MY VEHICLE WAS TRAVELING ON A CITY STREET. I MADE A RIGHT HAND TURN AND JUST AS I WAS 1/4 OF THE WAY THROUGH THE TURN THE POWER STEERING FAILED COMPLETELY. WE NARROWLY AVOIDED HITTING A CONCRETE LIGHT POLE AND ANOTHER VEHICLE. WE BROUGHT THE VEHICLE TO A FULL STOP AND PARKED THE VEHICLE. UPON RESTARTING THE VEHICLE...THE STEERING WAS WORKING AGAIN. WE ATTEMPTED TO DRIVE HOME AND WHEN MAKING A LEFT TURN THE STEERING WENT OUT AGAIN. WE PARKED THE VEHICLE AND CONTACTED THE MANUFACTURER WHO SAID THERE WAS NOTHING THEY COULD DO FOR US. VEHICLE IS AT THE DEALER BEING REPAIRED FOR $3200. SAME MAKE AND MODEL HAS A RECALL FOR THE SAME ISSUE MULTIPLE YEARS. MANUFACTURER SAYS THEY CAN NOT HELP WHATSOEVER.

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