NHTSA Complaint #11413234 — 2018 SUBARU FORESTER

TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE, SHE NOTICED THAT A HORIZONTAL CRACK HAD FORMED ON THE BOTTOM SIDE OF THE WINDSHIELD WITHOUT INCIDENT. A WEEK LATER, THE CONTACT NOTICED THAT ANOTHER SMALLER CRACK HAD FORMED ON THE BOTTOM, CENTER OF THE WINDSHIELD ALSO WITHOUT INCIDENT. THE CONTACT STATED THAT BOTH CRACKS OBSTRUCTED HER VISION WHILE DRIVING. THE CONTACT CALLED RAFFERTY SUBARU (4700 WEST CHESTER PIKE, NEWTOWN SQUARE, PA 19073, (888) 711-0779) AND WAS INFORMED TO BRING THE VEHICLE IN FOR AN INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 18,300.